2022-09-20 11:13:08
Fairly Easy To Use - Had Some Minor Issues
by TOM in SATX
I recommend the product very highly. My use was to backup/save data from my Motorola G-Play (2021) and load it into my new Samsung Galaxy A13 5G. First off, my experience as a retired programmer served me well, Rule #1 save, #2 Save again a different way for every different item. In my case, the backup save when restored into the Samsung worked fine except for the Contacts. CMA saves the Contacts in an xml file, and Samsung while loading the names and some information into Contacts, did not like the format and would not allow me to edit any of the 145 contacts I brought forward. Having saved my contacts in .csv and Vcard formats saved my UKnowWhat. I deleted all the contacts from the phone, and restored them from the Vcard file I copied onto the external storage card in the new phone. Now all of my contacts are in and I can edit them.
A second problem was that I didn't notice that photos and documents in my Messages were not transferred with the backup (no I didn't read the directions or FAQs). All of my messages restored into the new phone without problems except that in place of the pictures there's a little round dot. Word to the wise, use an app to backup all of your sms/mms photos and documents before you backup or save.
One other quirk to be aware of, is that if you're going to use the assistant for two different phones (in my case it was my phone and my granddaughters phone) the backups will be sent to the same file folder and overwritten unless you change the folder name.
Other than seeing today that the product is $29 when I had to pay $39 for it a few days ago, I'm a happy camper. Considering the headaches I've avoided by using the product, it was worth it.
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